Our clients tell us loud and clear, that what’s important to them is what makes a house a home. They long for housing that is safe, secure, affordable and appropriate for their needs, in a community where they feel a sense of belonging.

To represent these needs more clearly, we have decided to move away from the name Churches Housing Aid Society (more commonly known as CHAS Bristol) and we have now relaunched as Housing Matters.

We worked with clients, staff, Trustees and partners to envisage what this might look like. Collaboratively, we updated our purpose and mission statements:

“We believe quality housing is a human right. We are experts in housing advice, support and advocacy, here to help the people of Bristol and beyond navigate the path to a safe and secure home. We aim to find unique, long-term solutions for our clients, whatever their needs.”

We will continue to celebrate the longstanding history of CHAS Bristol and maintain the heart and vision of the organisation, but our legal name has now formally changed to Housing Matters (Bristol) on Companies House and Charity Commission.

We want to thank our partner (and neighbour!), Proctor + Stevenson, who have kindly donated some of their corporate social responsibility (CSR) budget to undertake the rebrand work in collaboration with us.

We would also like to say a huge thank you to everyone who has and continues to support our work.

Our name may have changed but we remain committed to supporting those facing homelessness and severe housing and financial difficulty. Our work is crucial – now more than ever.